Debt Management and Recovery Policy

Objective:

The objective of this Policy is to provide a framework for the efficient and effective collection of outstanding debts and to fulfil statutory requirements in relation to the recovery of rates, charges, fees and other debts.

Council has a responsibility to ensure monies owed to it are recovered in a timely, effective a nd efficient manner to finance its operations and ensure effective cash flow management. Whilst carrying out this responsibility, Council will:

Treat all people fairly and consistently under this Policy; and
Treat all matters under this Policy confidentially; and
Treat people with respect and sensitivity in considering their circumstances.

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